Refund policy

We have a 2-day return policy, which means you have 2 days after receiving your item to request a return.  This is only applicable if the product delivered is defective or damaged(fabric). 

We do not offer refunds on any orders.

However, if your item is damaged, defective, we’re happy to offer an exchange. To be eligible, the product must be unused, in its original packaging, and reported within 48 hours of delivery.

Note: Return shipping costs will be borne by the customer unless the error was on our end.

 

Shipping

Orders will be delivered within 10 business days

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. Refund will be credited within 10 business  days in your original payment method.If more than 15 business days have passed since we’ve approved your return.

COD ORDER CONFIRMATION FEE — NON-REFUNDABLE

All Cash on Delivery (COD) orders on bareoriginals.com 
require a non-refundable Order Confirmation Fee of ₹99 
at the time of purchase.

This fee is non-refundable in the following cases:

- Customer cancels the order after placement
- Customer refuses delivery at the doorstep  
- Failed delivery due to incorrect address or 
  unavailability of customer
- Order returned to origin (RTO)
- Customer requests cancellation after dispatch

This policy exists to ensure order authenticity and 
to cover partial fulfilment and logistics costs 
incurred upon order confirmation.

In the event of a product defect, wrong item shipped, 
or order not delivered within the committed timeframe, 
please contact us at [your support email]. Eligible 
complaints will be reviewed on a case-by-case basis 
and the confirmation fee may be adjusted at the sole 
discretion of Bare Originals.